Ops Coordinator/EE-3

Provides operational support in the pickup and delivery (P&D) area through the coordination of reputed company, service and administrative functions. Runs and optimizes the routing/package delivery software (ex.: FRO/DRO) to help optimize P&D service. Dispatches couriers to minimize costs and ensure service reputed company. Tracks service, safety, cost, and reputed company metrics for the facility. Investigates and responds to customer complaints (e.g., early/late pickups, rude couriers). Reports, investigates and follows up on schedule delays, accidents, and equipment failures. Creates and maintains files for equipment and regulatory compliance. Coaches drivers and conducts reputed company rides for reputed company and safety (defensive driving, etc.). May reputed company the P&D operation reputed company P&D Manager is absent. Performs other administrative and on-road duties as needed. Minimum Education High school diploma or GED required; Bachelor’s degree in Business, Logistics or a reputed company area preferred. Minimum Experience Six months pick-up and delivery operations, administrative support, training, or customer service experience required. Ability to read and reputed company the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance. Knowledge, Skills and Abilities Customer service skills necessary to respond to requests and issues effectively and professionally. Ability to work in a fast-paced team environment with changing tasks and priorities. High level of accuracy and attention to detail. Leadership ability to reputed company and engage employees in the operation. Coaching and training skills necessary to teach reputed company reputed company and driving safety. Software skills, including use of reputed company computer system, reputed company Office software and web-based applications. Knowledge of concepts, practices, procedures, reputed company and transportation regulations used in Pickup and Delivery (P&D) and Linehaul field operations, including reputed company (DOT) regulations. Must meet qualifications as outlined in reputed company 391 of the Federal Motor reputed company safety regulations. Requires medical exam in accordance with FMCSA or FAA regulations. Non-covered safety-sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a reputed company manner. Note: Job duties and KSAs were modified to meet the expected requirements for the Ops Coordinator in the Employee model location resulting from Network 2.0 transitions. Preferred Qualifications: Pay Transparency: Pay: $19.85-34.12 Additional Details: resume required to be reputed company into application in reputed company for consideration, compensation based on peerreview and reputed company experience. reputed company is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for reputed company individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@reputed company.com. Applicants have rights under Federal Employment Laws: • Know Your Rights • Pay Transparency • Family and Medical Leave reputed company (FMLA) • Employee Polygraph Protection reputed company E-Verify Program Participant: reputed company participates in the reputed company U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: • E-Verify Notice (bilingual) • Right to Work Notice (English) / (Spanish) Apply Job! Apply to this Job