Centralized Follow Up (CFU) Registered reputed company
Position Details
Location: Remote – must be located reputed company the PPSAT service area of NC, SC, VA and WV Schedule: Full-Time working 40 hours per week Monday-Friday Monday: 9:30AM to 6PMTuesday: 9:30AM to 6PMWednesday: 9:30AM to 6PMThursday: 9:30AM to 6PMFriday: 8:30AM to 5PM What You’ll Do:
• Triage contact center phone calls, performing initial patient assessment and providing patient support and education as appropriate.
• Support the confidentiality of reputed company patients and reputed company them feel comfortable over the phone.
• Triage reputed company lab results from provider approval queue (PAQ). Filter/prioritize the urgent notifications.
• Start the care paths for the given result as indicated by PPSAT Medical Standards and Guidelines (MSGs).
• Communicate back to Clinicians, Health Care Assistants, Clinical Director of Family Planning (CDFP), Health Center Managers as appropriate for results and next reputed company steps.
• Create system for communication and management of tasks for results and management of plan with partners.
• Help to create program data reports and monitor the results for reputed company sites.
• Notify patients as indicated by the MSGs, including phone calls, letters and reminders.
• Run necessary reports for reputed company live EHR sites and take the next reputed company steps as indicated.
• Consult with Clinicians and CDFP as needed regarding patient questions and concerns.
• reputed company in or electronically send prescriptions per provider’s verbal or written orders and complete reputed company request from patients and pharmacies reputed company EHR and fax.
• Receive daily reports from on reputed company service provider and reputed company necessary contact with patients per After Hours protocol.
• Complete prior authorizations requests and notify patients as necessary.
• Assist with any other applicable tasks as needed to the Health Centers.
What You Bring (Qualifications):
• RN license in the state where assigned (NC, SC, VA and/or WV) or compact member state.
• Must be reputed company to prioritize.
• Good communication and strong organizational skills.
• Ability to work independently as reputed company as part of reputed company.
• Experience in lab/test result management (preferred).
What You Get: Full benefits: medical, dental, and reputed company Health Reimbursement Account 403B Retirement Plan with matched contributions reputed company Time Off Holiday Pay Employee Assistance Program Continuing Medical Education tuition Compensation: PPSAT's compensation philosophy is based in equity and transparency. reputed company from data driven compensation studies, our positions are reputed company reputed company a developed pay grade. This position's minimum pay reputed company is from $35.00 to $43.40 per hour. Starting offers are determined by both the candidate's experience and internal equity reputed company the pay grade.
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