Partner Support

Description: • Support the RepairPal function of our business • Engage with consumers, shops, and business partners to provide timely solutions • Maintain consistent communication with partners, consumers, and other interested parties • Manage partner initiative rollouts to our network of Certified shops • Provide training and materials to shops and internal customer success organization • Provide qualitative and quantitative feedback to stakeholders regarding training and support efforts • Help project-manage training efforts across multiple partners with varying deadlines Requirements: • Excellent written and verbal communication skills, including public speaking • Strong strategic planning and implementation abilities • Experience with webinars and screen-sharing technology • High level of professionalism and business maturity • Outgoing personality paired with a strong work ethic • Ability to multitask and prioritize effectively in a fast-paced environment • Experience managing multiple projects under high-pressure conditions • Strong sense of ethics, confidence, and commitment • Natural curiosity with a desire to understand how things work • Background in and knowledge of the auto repair industry, particularly with independent shops and dealerships Benefits: • Full medical, vision, and dental • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter) • 12 paid holidays, plus one floating holiday • Up to 14 weeks of parental leave • Monthly wellness subsidy • Work from home reimbursement • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan Apply Job! Apply to this Job