System Administrator - International
Description:
• Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator.
• We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset.
• In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance.
• You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Requirements:
• A home office set up that meets the following:
• A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
• Stable internet connection with at least 5mbps download and upload.
• A quality headset with noise cancellation feature for meetings.
• A mobile phone that has the capacity to install the Microsoft Authentication app.
• HD webcam
• 2nd Monitor
• UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
• Excellent command of the English language both spoken and written
• Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
• Able to pass our online behavior and cognitive assessments.
• Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
• Able to provide NBI Clearance (for PH applicants).
Benefits:
• Paid US Holiday
• Night Shift Bonus
• Paid Time Off (15 Vacation Days per year)
• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life and Accident Insurance
• Accident and Disability Coverage
• Company-paid training and certification
• Health & Wellness Program
• Dental & Vision
• Salary Advancement
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