German Customer Advisor - remote

Are you a German speaker? Embark on a new adventure where you'll be able to work 100% remotely from all over Greece as a CS advisor for a multinational BPO company!  Responsibilities • Managing of incoming calls • Identify and access customers’ needs to achieve satisfaction • Build relations of trust through open and interactive communication • Provide accurate, valid, and complete information by using the methods/tools • Keep records of customer interaction, process customer accounts and file documents • Follow communication procedures, guidelines, and policies Requirements • Native or near to native German language (C2) • Very good command of English language (B2 – C1) • Good MS Office skills • Strong phone contact handling skills and active listening • Excellent communication and presentation skills • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively Benefits • Competitive Remuneration package • Indefinite Contract • Extra bonus depending on the performance appraisal • Health care benefits and numerous other discounts • Ticket restaurant • Relocation Cost (for candidates outside Greece) Are you a German speaker? Embark on a new adventure where you'll be able to work 100% remotely from all over Greece as a CS advisor for a multinational BPO company!  Responsibilities • Managing of incoming calls • Identify and access customers’ needs to achieve satisfaction • Build relations of trust through open and interactive communication • Provide accurate, valid, and complete information by using the methods/tools • Keep records of customer interaction, process customer accounts and file documents • Follow communication procedures, guidelines, and policies Requirements • Native or near to native German language (C2) • Very good command of English language (B2 – C1) • Good MS Office skills • Strong phone contact handling skills and active listening • Excellent communication and presentation skills • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively Benefits • Competitive Remuneration package • Indefinite Contract • Extra bonus depending on the performance appraisal • Health care benefits and numerous other discounts • Ticket restaurant • Relocation Cost (for candidates outside Greece) Apply Job! Apply to this Job