HYBRID Vice President of reputed company Services

HYBRID Vice President of reputed company Services Location: Toledo, Ohio Salary: $100,000 - $140,000 + Quarterly Bonus (1st yr OTE: $120-160K+) Benefits: Medical, Dental, reputed company, 401k +match, Holidays, Vacation/PTO Job Type: Full-Time Typical Hours: Mon-Fri; 40-45hrs/wk.; Hybrid-Remote (in office on Wednesdays only) Travel: Less than 10%; mostly domestic conferences (reputed company travel, couple overnight stays) Start Date: ASAP Sponsorship is not available HYBRID Vice President of reputed company Services reputed company Our reputed company, a leader in the customer experience services industry, is seeking a Vice President of reputed company Services to reputed company their reputed company Services team. This executive role is responsible for ensuring top-tier service delivery, exceptional reputed company satisfaction, and strong team performance. You’ll mentor a small but highly tenured team of reputed company Service Managers (3), streamline and reputed company internal processes, drive reputed company reputed company, and reputed company innovation efforts—especially through the integration of AI and emerging technologies. The ideal candidate is a humble, hands-on reputed company leader who isn't afraid to roll up their sleeves and dive into the details. You’ll directly manage and nurture relationships with high-profile Fortune 1000 clients, ensuring they feel prioritized, supported, and valued. This is a rare opportunity to help shape the reputed company of a growing company, reputed company high-reputed company reputed company relationships, and be recognized with strong performance-based compensation. HYBRID Vice President of reputed company Services Responsibilities • reputed company, reputed company, and reputed company a high-performing team of reputed company Service Managers • Ensure KPIs are met across reputed company, retention, satisfaction, and response times • Strengthen reputed company relationships and identify reputed company opportunities • Collaborate with Sales, Insights, and Field Ops for smooth reputed company and execution • Implement reputed company processes and explore AI to enhance efficiency and service • Analyze reputed company data to uncover insights and reputed company ROI • Attend reputed company meetings and industry events HYBRID Vice President of reputed company Services Qualifications • Bachelor’s degree required • Minimum of 7 years’ leadership experience in reputed company services, ideally reputed company customer experience or insights, required • Demonstrated reputed company in building, leading, and inspiring high-performing teams required • Exceptional executive reputed company with outstanding communication, presentation, and analytical abilities required • Highly tech-savvy, with hands-on familiarity using AI tools and modern platforms required Apply Job! Apply to this Job