Weekend Coordinator/Scheduler

Job Summary Home Care Agency is looking for part time scheduler to support staff members and contracted facilities during our hours of operation. This position is a remote, work from home position - you'll be able to work from the comfort of your own home! The on call hours are from every other Saturday and Sunday 830am-5pm/5pm-830am per call. The majority of the shift is passive only working to fill call outs, handle issues, or act as a resource for our staff. Responsibilities and Duties • Act as support liaison to clients and employees during hours of operation, especially around 1st, 2nd, and 3rd shift changes • Respond to shift call outs and contact staff to find coverage for open shifts, as well as updating clients' of status of open shift • Alert scheduled staff of any shift cancellations made by clients as early as possible. • Coordinate additional services and offer aide to clients as needed • Document calls and issues in On-Call Daily Activity Log, and alert staff of any outstanding issues that need to be addressed • Troubleshoot issues as needed. Qualifications and Skills • High School Diploma/GED • At least 1 year of professional experience, scheduling experience preferred • Strong customer service skills and offering support over the phone. • Ability to organize and execute competing priorities in a fast paced environment. • Advanced problem solving skills, and proven ability to de-escalate problematic situations. • Excellent communication skills, and a proven ability to take leadership to resolve issues, seeking help when needed. • Must have proficient computer skills, and have the ability to have access to a computer and phone during on call hours Job Type: Part-time Pay: $489.00 per week Schedule: • Weekends only Application Question(s): • Are you able to come into the office for approximately 1 week of training? Experience: • Home care: 1 year (Required) Work Location: Remote Apply Job! Apply to this Job