Back to Jobs

Software Engineer – Infrastructure Automation

Remote, USA Full-time Posted 2025-11-03

Role Overview

This role focuses on developing automation tooling and improving infrastructure observability
and telemetry across Dropbox’s production network. You will work closely with network
engineers and SREs to streamline operational workflows, reduce manual effort, and enhance

monitoring and compliance capabilities.

You’ll contribute to feature development, bug fixes, and stability improvements for existing
automation frameworks while collaborating with internal teams to build scalable, reusable
tooling for KTLO, audit, and compliance workflows.
Key Responsibilities
 Design and implement automation workflows to eliminate manual tasks in network
operations
 Develop tooling and scripts to improve telemetry visibility and monitoring coverage
 Collaborate with stakeholders to gather requirements, develop low-level designs, and ship
robust, testable features
 Perform root cause analysis and debugging of network automation tooling
 Support feature enhancements and maintenance of automation systems used in
production workflows
 Integrate with network data sources and telemetry APIs to support observability pipelines

Requirements

 Strong programming skills in Python (Go is a plus), with understanding of software

design principles

 Experience working with network observability tools (Kentik, NSG, Grafana, etc.)
 Familiarity with CI/CD pipelines and automation frameworks (e.g., Ansible, GitLab CI,
Jenkins)
 Solid understanding of Linux, Bash scripting, and source control (Git)
 Experience building internal tools or APIs to support infrastructure teams
 Knowledge of networking concepts and protocols (BGP, NetFlow, etc.) is a plus

Originally posted on Himalayas

Apply To this Job
Apply Now

Similar Jobs

**Experienced Data Entry Specialist – Live Chat Support & Remote Operations**

Remote, USA Full-time

Part-Time Work From Home Data Entry Assistant

Remote, USA Full-time

Customer Service Representative (100% Remote)

Remote, USA Full-time

Experienced Data Entry Specialist - Remote Work Opportunity with Comprehensive Training and Growth Prospects at Blithequark

Remote, USA Full-time

**Experienced Part-Time Remote Customer Support Specialist – Temporary Backfill at blithequark**

Remote, USA Full-time

Customer Service Representative with Flexible Hours - Work from Home Opportunity at blithequark

Remote, USA Full-time

Join Today: Remote Event Planner - Part-Time Remote Job (WFH)

Remote, USA Full-time

Southwest Airlines is a renowned leader in the airline industry, dedicated to providing exceptional customer service and delivering a positive travel experience. With a commitment to excellence, we are now seeking a motivated and customer-focused individual to join our team as a Customer Service Representative, working remotely from the comfort of your home. Job Description: As a Customer Service Representative at Southwest Airlines, you will play a pivotal role in ensuring our customers receive outstanding service throughout their travel journey. This position requires a passion for customer satisfaction, effective communication skills, and the ability to thrive in a remote work environment. Key Responsibilities: Handle inbound customer inquiries via phone, email, and online chat in a professional and timely manner. Assist customers with booking, reservations, and changes to their travel plans. Provide information regarding flight schedules, fares, policies, and other relevant details. Resolve customer issues and complaints with empathy and efficiency. Collaborate with other team members and departments to ensure seamless customer experiences. Stay informed about industry trends, company policies, and updates to provide accurate information to customers. What You Will Do: Engage with customers in a positive and friendly manner, creating a personalized and memorable experience. Utilize effective problem-solving skills to address customer concerns and find satisfactory resolutions. Navigate multiple systems and databases to access and update customer information. Adhere to company guidelines and procedures to maintain service quality and compliance. Participate in ongoing training and development programs to stay informed about product and service changes. Qualifications: High school diploma or equivalent; college degree preferred. Previous customer service experience, preferably in the airline or hospitality industry. Excellent communication and interpersonal skills. Proficient computer skills, including experience with customer service software and Microsoft Office. Ability to work independently and collaboratively in a remote team environment. Flexible schedule to accommodate varying shifts, including evenings, weekends, and holidays. Benefits: Competitive salary Comprehensive training program Employee travel benefits Health and wellness programs Remote work flexibility How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are a great fit for this role. Applications will be accepted until [insert closing date].

Remote, USA Full-time

CNA - Med Tele Stepdown - OMC - Days - Sign on Bonus

Remote, USA Full-time

Part-Time Delta Airlines Data Entry Remote Jobs: Earn $/Hour

Remote, USA Full-time