Part-time Mandarin Bilingual Customer Service Representative

One of our great partners is looking for Part-time Mandarin & English Bilingual Customer Service Representatives! You must be fluent in both Mandarin & English! This position will be fully work-from-home from New York State, Monday-Friday during normal business hours. This part-time position is 16 hours per week. However, the first 3 weeks have longer hours for training (Monday - Friday 9:30am-4:30pm). This position will start on Monday, July 28. What You'll Do • Provide phone assistance to customers via inbound calls • Answer a high volume of calls every shift - back-to-back • Understand offerings, policies and procedures and effectively communicate them to customers • Maintain a positive and empathetic attitude toward a diversity of customers • Perform accurate digital record-keeping What You Bring • Fluency in Mandarin & English • Full-time Residency in New York State • Authorization to work in the U.S. without requiring sponsorship • Ability to clear a background check • Stable home internet connection • 1-2 professional references • Ability to start Monday, July 28. Job Type: Part-time Pay: $25.00 per hour Benefits: • Work from home Shift: • Day shift Work Location: Remote Apply tot his job Apply To this Job