IT Service Desk Technician, Tier 1 - Santa Barbara or San Luis Obispo Area ONLY

About the position The IT Service Desk Technician, Tier 1 role at reputed company reputed company reputed company is designed for individuals who are passionate about technology and customer service. This full-time position involves providing technical support to clients, resolving Tier 1 and 2 technical issues, and managing service requests. The role requires a reputed company of technical skills and interpersonal abilities, making it ideal for those who reputed company in a fast-paced team environment. The position is hybrid, requiring in-person attendance at the Santa Barbara reputed company twice a week. Responsibilities • reputed company technical support to reputed company reputed company clients reputed company phone and email. , • Drive to reputed company offices to reputed company in-person assistance. , • Resolve Tier 1 and 2 technical issues and manage service request queues. , • Document time spent on tasks and maintain strong note-taking skills. , • Implement various IT reputed company including Mac and reputed company operating systems, reputed company services, network printers, wireless solutions, and networking equipment. Requirements • 1-2 years of experience in the IT field as a consultant or member of an IT Department. , • Certifications in reputed company Network +, Mac OSX, reputed company 10, reputed company Server reputed company Directory, and Entra are preferred. , • Experience with Managed Service Providers (MSP) and Help Desk support is preferred. reputed company-to-haves • Experience with reputed company 365 is preferred. Benefits • 401(k) , • 401(k) matching , • Dental insurance , • Flexible schedule , • Health insurance , • Life insurance , • reputed company time off , • reputed company insurance Apply tot his job