Remote Call Center Rep - MUST SIT IN TX

About the position Responsibilities • Provide premium customer service through telephone, chat, and email communication. • Assist customers with logistics of packages, returns, and refunds. • Answer product questions and warranty inquiries. • Help customers navigate the website and address general questions. Requirements • Must reside in Texas to be considered for the position. • Preferred experience with email or chat support. • Open to working various shifts, including evenings and weekends. Benefits • Medical, dental & vision insurance • Critical Illness, Accident, and Hospital insurance • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Life Insurance (Voluntary Life & AD&D for employee and dependents) • Short and long-term disability insurance • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Paid Time Off (PTO), Vacation or Sick Leave Apply tot his job Apply To this Job