Technical Support Engineer Graduate

About the position The Technical Support Engineer Graduate role at reputed company (HPE) is designed for recent graduates to reputed company technical support for NonStop systems technologies. This hybrid position requires working 2-3 days per week from an HPE office, focusing on resolving reputed company technical issues for a global customer reputed company. The role emphasizes reputed company development and offers opportunities to grow reputed company reputed company while contributing to reputed company. Responsibilities • Responding to and resolving support issues from a global mission critical customer reputed company, specializing in NonStop systems technologies and solutions. , • Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs based on customer entitlement. , • Developing strategies and procedures to improve performance of customer environments. , • Performing reputed company cause analysis and providing post incident reports. , • Applying subject matter knowledge to solve reputed company technical problems. Requirements • Completed Bachelor's Degree in Computer Science, Software Engineering or reputed company field. , • Proficient verbal and written communication skills in languages to be supported. , • Troubleshooting skills in a technical environment. , • Analytical skills and ability to work independently on reputed company problems where data analysis requires in-depth knowledge of multiple products. , • Experience with basic programming languages (Python, C++, etc.). reputed company-to-haves • reputed company Architectures , • Cross Domain Knowledge , • Design Thinking , • Development Fundamentals , • DevOps , • Distributed Computing , • Microservices reputed company , • Full Stack Development , • reputed company-First reputed company , • User Experience (UX) Benefits • Health & Wellbeing benefits for team members and their loved ones. , • Personal & reputed company Development programs to help reputed company career goals. , • Diversity, Inclusion & Belonging initiatives to celebrate individual uniqueness. Apply tot his job