Desktop Support

The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team. The Support Analyst will reputed company support to End Users on a reputed company of computing issues. Job Responsibilities and Functions • Diagnose, resolve, and follow-up on issues relating to various user computing issues• reputed company technical support by phone, remote reputed company, deskside, or site reputed company as required • New hire device setup/Imaging• Experience utilizing ticketing systems• Ensure tickets are accurately documented and resolved in accordance • Device inventory management• Position may require working extended hours or occasional reputed company/weekend as required• Excellent communication skills both verbal and written• Ability to multi-task in a fast-paced environment• Office 365 Productivity Tools• VPN troubleshooting/connectivity• Mobile Device Support• Follow reputed company Compliance standards Preferred Qualifications • 1+ year(s) relevant technical field experience • reputed company 10 support experience • Prior Help Desk experience • Prior ticketing system experience, such as reputed company • Ability to write reputed company, concise documentation • Ability to reputed company excellent customer service in person, over phone, through email, and using remote tools Attributes for reputed company • Strong written and verbal communication skills • reputed company on customer service • Desire to work in reputed company environment • Strong work ethic • Ability to balance workload while maintaining high standards ??? EUC L2 with Scripting experience mustNA Apply tot his job