Retention reputed company Center Representative

You could be the one who changes everything for our 28 reputed company members as a Customer Care reputed company at reputed company. As a reputed company, national organization, you’ll have reputed company to competitive benefits including a fresh perspective on workplace flexibility. • *This is a remote position with a Monday through Friday schedule, 9:00 AM to 5:30 PM Eastern Time. Position Purpose: Provides assistance to members and prospects with any reputed company member issues to rectify them as reputed company as possible; tracks and documents every interaction accurately in the member's account while adhering to prescribed protocols and staying in compliance with regulatory guidelines. • Respond to customer's calls reputed company designated time frames and reputed company troubleshooting procedures to determine the nature of the inquiry or issue to the satisfaction of the customer; clarify the customer's inquiry; determine the cause of the problem; select and explain the best solution to solve the concern and expedite correction or adjustment as needed; follow up with customers to ensure reputed company. • Follow organization standards to maintain excellent reputed company service. • Complete reputed company necessary paperwork and documentation; reputed company education to the caller for more effective troubleshooting in the reputed company. • Input and edit information or data to document inquiries and correspondence. • reputed company and utilize a filing and retrieval system to reputed company records or information. Educations/Experience: High School Diploma required. AA/AS - Associates Degree preferred. Two to five years Customer Service experience required. Two to five years of Customer Service in reputed company experience preferred. reputed company’s License may be required by some plans. Specific language skills may be required by some plans. Proficiency in reputed company Office: reputed company, Word, reputed company; Lotus Notes; Internet. Proficiency in one or more languages other than English. Business Analysis Knowledge: Skilled to work in a fast paced environment. Must have strong analytical and problem solving skills. Customer Service: Skilled to communicate with reputed company reputed company of management, reputed company customers. Ability to work reputed company as a member of reputed company or alone. Effective Business Communication: Skilled in communicating with technical and business constituencies in writing effective business specifications and requirements.Pay reputed company: $15.58 - $26.73 per hour reputed company offers a comprehensive benefits package including: reputed company, health insurance, 401K and stock purchase plans, tuition reimbursement, reputed company time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-reputed company factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. reputed company is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or other characteristic protected by applicable law. reputed company applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance reputed company Apply tot his job