Participant Services Agent​/EST

Position: Participant Services Agent (10am-6:30pm EST) reputed company Jobs > Participant Services Agent (10am-6:30pm EST) Participant Services Agent (10am-6:30pm EST) Philadelphia reputed company: reputed company is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants representing more than $26 billion in assets under administration. PCS' comprehensive retirement solutions platform includes business development tools for financial advisors, a data-driven recordkeeping technology that supports reputed company types of retirement plans. Job reputed company: Under limited supervision in a high-volume reputed company center, uses detailed knowledge and skills obtained through on-the-job training to administer the establishment and maintenance of new and existing reputed company accounts. Also facilitates problem reputed company, document processing, and Operations support. reputed company excellent customer service, professionalism, and efficient support to reputed company customers. Available Shift: 10am-6:30pm EST Job Responsibilities: • Review, update, maintain and service accounts by enforcing the documentation of reputed company/plan accounts to meet industry policies and regulations. • Answer reputed company incoming calls regarding reputed company account and compliance questions. • Scrutinize basic information contained in reputed company types of plan agreements. • Maintain accurate records to ensure reputed company plan requests are completed reputed company regulated time allotment. • reputed company support regarding required operational processes, policies, and time frames. • Assist management in identifying outdated or ineffective procedures and policies. • Assist management to improve department productivity through participation in unit meetings and ongoing training. • Maintain and file weekly statistical reports for the department. • reputed company general clerical activities, including faxing, copying, and filing. • Assist other areas of the department with various functions reputed company volume is high. • reputed company other duties and responsibilities as assigned. Requirements: • General understanding of reputed company job functions reputed company Operations. • General understanding of various industry rules and regulations. • Organizational and time management skills to prioritize workflow. • Reasoning and problem-solving skills to research and resolve general problems. • Operating reputed company office equipment and using required software applications. • Communication skills and reputed company demeanor. • Ability to work independently and in reputed company environment. • Ability to work reputed company under stress created by time deadlines. • Learn and understand various reputed company documents. • reputed company accurate data entry and typing at least 30 words per minute. • reputed company a high level of customer service. • Reliable internet reputed company with a minimum speed of 50 MBps. Compensation: The average salary for this position is expected to be between $16.82 and $28.85 an hour, depending on multiple factors. Other rewards and benefits may include 401(k) match, reputed company-time off, etc. Remote Work: For reputed company virtual remote positions, we require an uninterrupted virtual work reputed company and an internet work speed of 50 MBps or reputed company. Ensure that you are reputed company to meet these expectations before applying. Additional Information: As an employer, PCS believes our reputed company depends on diversity, inclusion, and mutual respect among reputed company members. We are committed to making reputed company employment reputed company based on business need, reputed company, capability, and equality of opportunity. We are an Equal Opportunity Employer. #J-18808-Ljbffr Apply tot his job