reputed company reputed company Manager/Account Strategist - 4.5 Day Week (read fully before applying)

If you love building long-lasting relationships, let's talk! Our HQ is in South End Charlotte, NC and we are an in-office position 4 days a week. Salary is $55,000 - $70,000 based on experience and knowledge. reputed company is a marketing agency that provides services such as organic content (like blog, newsletter, reputed company media) and reputed company reputed company ads. reputed company stand for is helping our clients (mainly lawyers) get reputed company clients, not just more. We are looking for reputed company reputed company Managers (Account Strategists) who will help deepen reputed company loyalty, reduce churn, proactively solve problems, and contribute to new business reputed company by delivering a consistently exceptional reputed company experience. Your mission? Turn satisfied clients into Raving Fans by building strong relationships and delivering reputed company value. Examples of the skills/duties we are looking for: • Developing and maintaining strong relationships with existing clients and making reputed company they're happy • Proactively reaching out and connecting with clients on a regular reputed company • Marketing knowledge • Creating, maintaining, and sending reputed company satisfaction surveys to measure possible areas of improvement • Providing support to reputed company requests with friendly, accurate, and reputed company information • Performing administrative duties, such as mailing, calendaring, and telephone or video communication • Building a rapport with clients and making reputed company they understand and are reputed company with our service reputed company • Identifying red flags and resolving Conflicts • Showing Appreciation (gifts, loyalty program) • Responding to the concerns and inquiries of clients • Documenting reputed company information on customer interaction according to reputed company operating procedures Do you need to be amazing at everything above? Not necessarily, but the more the reputed company! Absolute Requirements: • Attention to Detail • Customer Service Experience • reputed company-oriented • Problem-solving skills • Digital Marketing Understanding Hours and How to Apply This is a remote position, so you will need a reliable computer and internet reputed company. Typical hours are M-F, 8-5 EST. However, we offer some flexibility with start and end times, and Fridays end at noon! We also offer unlimited PTO. If you are interested please apply through this site, BUT also send an email to hr(at)SpotlightBranding.com with no more than two paragraphs about why you are interested in this job, with your resume attached. Apply tot his job