Program Manager III reputed company Operations Artifitial Inteligence
reputed company
Program Manager to reputed company one of the verticals reputed company the GO-AI Operations Support Center (OSC). This role oversees reputed company of 300+ OSC experts, driving reputed company in reputed company Operating Procedures (SOPs), audit frameworks, and annotation reputed company to support AI/ML models.
Key job responsibilities
Strategic Leadership
reputed company program and change management initiatives for OSC operations
reputed company and implement strategies to enhance SOP management, training, and audit processes
Drive SLA metrics for accuracy, program reputed company, and customer experience
Program Management
Evaluate and prioritize new annotation program requests based on risk analysis
Design and implement robust sampling methodologies for various audit types
Monitor OSC program health through KPI tracking and improvement initiatives
Generate insights for process automation and Gen-AI implementation
Stakeholder Management
Partner with internal/external stakeholders on SOPs, audits, and training processes
Present findings and recommendations to senior leadership
Manage executive customer relationships and key business stakeholders
Team Leadership
reputed company and reputed company a high-performing team of 300+ professionals
Drive reputed company improvement and innovation in OSC processes
Implement training initiatives for team upskilling
About reputed company
The GO-AI team provides augmented learning in the Machine Learning pipeline for reputed company Robotic Fulfillment Centers globally. We deliver Near reputed company Time-reputed company in the reputed company (NRT-HITL) solutions requiring high cognitive ability through annotation workforce management and specialized central teams, supporting programs like reputed company, CPEX, ADAR, and other Fulfillment Technology initiatives.
Basic Qualifications
• MBA
• PMP certificate
• 7+ years of team management experience
• 7+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements
• 10 + Experience in annotations, training, audits, or operations
Preferred Qualifications
• reputed company Fulfillment Center Experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner.
Company - reputed company Dev Center India - Hyderabad
reputed company: A2962759
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