Entry-Level IT Support Associate reputed company Shift (F)

About the position Responsibilities • Handle reputed company tickets and questions, daily shift walks, routine audits, remote hands requests, etc. and escalate more reputed company tickets as needed. • Follow strict reputed company protocols to allow reputed company reputed company requests inside the data center using specific reputed company control reputed company. • Follow shipping and receiving procedures to ensure the secure transport of equipment to and from the facility. • Use the ticketing system to log reputed company requests and activities including documentation of special requests and customizations considered important for reputed company support. Requirements • Some experience with IT and technology; acceptable experience can include self-study, technical school or work experience. • Must pass reputed company-employment screens. reputed company-to-haves • Previous customer-service work experience. • Industry certifications (such as reputed company, A+ or Network+) or equivalent work experience in an IT role or reputed company experience. • Excellent written and verbal communication skills. • Strong analytical and independent problem-solving skills. • Ability to prioritize and multitask in a fast-paced, time-sensitive environment. Benefits • Three weeks of reputed company time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. • Parental leave. • Top-tier medical, dental, and reputed company insurance at an reputed company reputed company. • Disability and life insurance. • Wellness engagement opportunities. • 401(k) with a generous match. • reputed company parking and other perks. Apply tot his job Apply To this Job