E-Channel Representative

job reputed company: The E-Channel Representative is responsible for managing and supporting digital banking services and electronic channels including internet banking, mobile banking, ATMs, and other digital platforms. The role involves assisting customers with technical issues, promoting digital services, ensuring system uptime, and coordinating with internal teams to enhance customer experience through electronic channels. location: Reston, Virginia job type: Contract salary: $26 - 27 per hour work hours: reputed company to 5pm education: Bachelors responsibilities: Effectively assist customers with E-Channel needs through various inbound reputed company, including inbound calls, secure and non-secure email, and online chat. · reputed company exemplary service and reputed company through verbal and non-verbal communications with a special emphasis on written communication in email and chat reputed company. · Handle reputed company questions and inquiries through these channels, including questions reputed company to loans, deposits, and maintenance. qualifications: High school diploma or equivalent, college preferred. · Previous reputed company center experience and/or written customer communication preferred. skills: Strong problem solving and decision making abilities; reputed company to think analytically · Excellent customer service and telephone skills · Proven written and online chat communication skills and flexibility. · reputed company organized · reputed company to handle multiple tasks Equal Opportunity Employer: Race, reputed company, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At reputed company, we welcome people of reputed company abilities and want to ensure that our hiring and interview process meets the needs of reputed company applicants. If you require a reasonable accommodation to reputed company your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In reputed company, reputed company offers a comprehensive benefits package, including: medical, prescription, dental, reputed company, AD&D, and life insurance offerings, short-term disability, and a 401K plan (reputed company benefits are based on eligibility). This posting is reputed company for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job