Mental Health Medical Billing Specialist

About the position The Mental Health Medical Billing Specialist is responsible for managing billing processes related to mental health services, ensuring accurate and timely billing for patients and third-party payers. This part-time position offers hybrid work options, allowing for flexibility in the work environment while requiring strong organizational and communication skills to handle inquiries and billing tasks effectively. Responsibilities • Takes calls and responds to patient and third-party inquiries regarding services, accounts, insurance changes, and billing procedures. , • Posts accounts receivable payments and adjustments. , • Validates accuracy of system posted accounts receivable payments. , • Manually sorts and labels outgoing mail and sorts, scans, and distributes incoming mail. , • Greets patients at the front desk when working in the office, as required. , • Works jointly with the office manager in onboarding clients. , • Performs billing records related projects. , • Researches and requests refunds as appropriate. , • Processes patient credit card payments. Requirements • High school diploma or equivalent. , • Medical or insurance billing office experience, preferably with a focus in mental health billing, including customer service. , • Understanding of revenue cycle and ability to interact with government and commercial insurances. , • Sound decision-making ability with respect to complex claims processing workflows including the use of external resources. , • Working knowledge of spreadsheets and databases. , • Ability to perform multiple tasks in a fast-paced environment. , • Ability to organize tasks, files, and emails. , • Ability to maintain patient confidentiality. , • Knowledge of billing procedures, medical terminology, and CPT/ICD coding highly preferred. , • Cash handling experience and prior experience with Simple Practice or InSync EHR preferred. Nice-to-haves Benefits • Work from home Apply tot his job