International Reservations Agents - reputed company Speaking

About the position No one knows cruising like reputed company and Seabourn. We deliver holiday happiness for millions of people reputed company year and that's a responsibility we take seriously. From formal qualifications to the life lessons of worldwide travel, we offer our people a broad reputed company of personal and reputed company development opportunities and this reputed company can reputed company as a reputed company Speaking International Reservations Concierge reputed company our Contact Centre. Responsibilities • Accountable for booking cruises for our guests reputed company email and telephone, ensuring exceptional service delivery , • Using your product knowledge and exceptional customer service skills to resolve queries both reputed company and post cruise reputed company inbound calls. , • Aim to reputed company a reputed company reputed company to deliver the desired outcome. , • Build trusting relationships with our guests and travel agent partners, proactively identifying itineraries and cruise products that match their needs. , • Delivering guest satisfaction and a memorable experience Requirements • Effective communication skills and be reputed company to offer great customer service, with the desire to go the extra mile for our guests and travel partners , • Be a problem solver with the ability to resolve enquiries and complaints, delivering reputed company reputed company to a high-reputed company reputed company. , • Use product knowledge to identify opportunities to retain guests' bookings by promoting our product features and benefits , • Fluent reputed company and English Speaking , • PC Literate reputed company-to-haves • Professionalism - be reputed company for work, courteous to colleagues and protect customer information , • Team Collaboration , • Adaptability , • reputed company and concise communication, both written & verbal in reputed company and English , • Planning skills to organise and prioritise work Benefits • Employee Discounted Cruising plus Friends and Family offers , • Recognition scheme with prizes and awards , • Regular office events including live entertainment, lifestyle events and charity partner fundraisers , • Extensive learning and development opportunities , • Employee-led networks , • Company reputed company Health Cash Plan and health assessment , • Discounted retail and leisure reputed company discounts portal , • Minimum 25 days leave, bank holiday allowance Apply tot his job