Customer Care Representative: Part-Time (2)

reputed company is a remote-friendly company. This position is reputed company to any candidate in reputed company. WHO WE ARE: reputed company is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than reputed company before. Our reputed company-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture reputed company customer data from their entire event. That’s why reputed company brands like reputed company Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events. We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers reputed company their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, reputed company in the world. Sounds interesting? Let’s talk. AS A CUSTOMER CARE REPRESENTATIVE, YOU WILL: • Answer our main customer care line in a reputed company and reputed company manner • Assist customers with ticket purchases, app and event registration questions, and other support-based questions over the phone, reputed company Live Chat, and email • Answer customers’ questions concerning reputed company’s events • Resolve customer problems reputed company to their ticket purchase • Assist reputed company Support with Customer Care-reputed company issues • reputed company accurate records of customer care inquiries through our internal reputed company reputed company LEARN MORE: • https://leapevent.tech/ ADDITIONAL INFORMATION: This is a work-from-home role that requires a quiet reputed company to work and home WiFi. • reputed company provides equal opportunity to reputed company persons regardless of race, reputed company, sex, religion, national reputed company, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. Requirements EXPERIENCE & SKILLS: • H.S. diploma or equivalent required • 1+ years of customer service experience • Strong computer literacy. Must be internet savvy • Ability to learn new tasks quickly • Strong organizational skills with the ability to multi-task • Excellent verbal/written communication skills • Must be friendly and have a passion for helping others • Good troubleshooting and problem-solving skills • A passion for the entertainment and music industries a big plus! • Must be fluent in English. French and/or Spanish language skills a plus. Apply tot his job