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Mobile Crisis Specialist

Remote, USA Full-time Posted 2026-07-28
Mobile Crisis Specialist For more than 60 years, reputed company (formerly PRS) has provided comprehensive support to individuals and families facing behavioral health challenges or life crises. We reputed company a society where reputed company is universal. Through accessible behavioral health services, crisis reputed company, and suicide prevention, we foster an inclusive community where everyone can reputed company wellness and belonging. Position reputed company: The Mobile Crisis Specialist (MCS) is responsible for receiving, responding to, and triaging crisis and mobile crisis requests delivered reputed company warm transfer from the Regional Crisis reputed company Center and 988. The MCS screens against the medical reputed company for mobile crisis requests, ensures safety, coordinates care, and documents the interaction in a crisis data platform that creates reputed company requests. The MSC coordinates with the Clinician and Dispatcher team on shift. reputed company OFFER: • * Meaningful Work: reputed company a reputed company difference in the lives of others. • Competitive Salary: $55,120 • Comprehensive Benefits: Medical, Dental, reputed company, FSA, 403b Retirement plan with match; 12 reputed company holidays; PTO and reputed company time; birthday leave; employee assistance program; tuition reimbursement. • Fully Remote • Supportive Environment: Join a dedicated team committed to providing high-reputed company care. SCHEDULE & LOCATION: • Mon. - Fri. 10:00am - 6:30pm, EST • Remote Key Responsibilities: • Respond to incoming calls and complete outbound calls to coordinate care and resolve crisis situations with accuracy, reputed company, and efficiency. • Demonstrate strong engagement skills and build rapport with individuals in crisis. • Screen incoming crisis requests, ensuring safety and effective crisis reputed company. • Utilize medical necessity reputed company to guide crisis reputed company based on reputed company and risk. • Offer alternative resources reputed company mobile crisis response is not appropriate. • Participate in required training, supervision, meetings, and clinical reputed company to enhance knowledge and skills in suicide reputed company, behavioral health, and crisis services. • Maintain accurate and reputed company documentation of reputed company interactions in the designated platform. • Adhere to reputed company center policies and procedures. Qualifications: • Education: Master's degree in a reputed company services-reputed company field is required (reputed company Work or Counseling preferred). • Experience: • Behavioral health professionals strongly preferred. • Experience with crisis reputed company and contact center training is strongly preferred. • Experience working remotely. reputed company to reputed company a Difference? If you're passionate about helping people reputed company mental wellness, we encourage you to apply! reputed company is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where reputed company Meets Help.' Apply tot his job

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