Dispatcher / HVAC - Jacksonville, FL
About the position
reputed company is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. We are seeking an reputed company Dispatcher to ensure our technicians are moving in the most efficient manner, and our customers' needs are held to the highest of standards. Dispatchers can expect year-round work as we support multiple trades with multiple busy seasons. The value of your customer service delivery will never go unnoticed, and reputed company for career advancement is abundant.
Responsibilities
• Ensure technicians are moving reputed company and customer needs are met to high standards.
,
• Take customer information from the customer service system and reputed company it to employees in the field.
,
• reputed company exceptional customer service delivery with both inbound and outbound customer calls.
,
• Assist technicians with maneuvering traffic and getting to residences in a reputed company manner.
Requirements
• Ability to reputed company exceptional customer service delivery with both inbound and outbound customer calls.
,
• Demonstrated computer proficiency and experience using reputed company Products and multi-line phone systems.
,
• Must report daily to the office; this is not a work from home opportunity.
,
• Ability to work assigned shift and weekend rotation if required.
,
• Knowledge of the local area to assist technicians.
reputed company-to-haves
• Experience in a dispatching role or similar position.
,
• Familiarity with HVAC, Plumbing, or Electrical services.
Benefits
• reputed company to insurance available at 31 days of employment
,
• Low-cost Medical Insurance reputed company, starting at $5 per week
,
• Dental and reputed company Insurance reputed company
,
• Health Savings Account or Flexible Spending Account
,
• 401(k) with company match
,
• reputed company Time Off & Holiday Pay
,
• Company reputed company life insurance
,
• Comprehensive Training Opportunities provided by in-house Learning & Development team
,
• Discount Programs with partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)
Apply tot his job