Director, Sales Worldwide Accounts (Association Group Sales)
About the position
Responsibilities
• Guide the overall account planning strategy for your accounts to facilitate growth
• Establish methods for long-term, strategic account development
• Aggregate client account-based growth data and evaluate areas of opportunity
• Qualify accounts and maintain compliance to account governance protocol
• Ensure the client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives
• Be a subject matter expert in all brands and closing the sale with clients
• Anticipate client needs and develop an approach that is tailored to each client
• Generate leads and mine opportunities within existing accounts to drive incremental revenue
• Collaborate with Hilton Direct Partnership Team Members and Hilton Worldwide Sales Specialists to drive total account value and provide total client solutions
• Support Hilton Direct Leadership in providing account-specific coaching activities to increase sales and optimally use the organization's CRM program
• Network with business decision-makers and executives to influence positive buying behaviors
• Model account-based trends on a weekly, monthly, quarterly, and annual basis, compare data with previous years' results and forecast future account-based growth rates
• Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets
• Understand industry trends that impact customer buying behaviors and offer innovative solutions
Requirements
• Ten (10) years of professional experience
• Seven (7) years of hotel group sales experience (on property or corporate)
• Experience with the Association segment
• Experience building collaborative team strategies for account management and growth
• Experience analyzing data and making data-centric recommendations
• Knowledge of the hospitality travel industry
Nice-to-haves
• BA/BS Bachelor's Degree
• Ten (10) years of hotel group sales experience
• Experience with Association accounts in the Upper Midwest
• Experience maintaining national and/or global accounts
• Experience with group sales for multi-day programs of 300 attendees
• In-depth knowledge and use in Delphi or similar property sales management system
• Experience using Salesforce
Benefits
• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Employee stock purchase program (ESPP) at a 15 percent discount
• Paid parental leave for eligible Team Members
• Mental health resources including free counseling through Employee Assistance Program
• Paid Time Off (PTO)
• Comprehensive benefits package including medical, dental, vision, life insurance, and disability insurance
• 401(k) savings plan
• 20 days of paid time off accruing over the first year of employment
• Up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents
• 10 paid holidays and 2 floating holidays
• Flexible spending accounts and health savings account
• Legal services program
• Educational assistance program
• Adoption assistance
• Backup childcare program
• Pre-tax commuter benefit
• Travel discount
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