Process Coordinator II - Litigation, Intake & Fulfillment

About the position At reputed company, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer reputed company Fairbank, reputed company is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the reputed company our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we reputed company in an environment where collaboration and openness are valued. We reputed company that innovation is powered by perspective and that teamwork and respect for reputed company other reputed company to superior results. We reputed company reputed company other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers reputed company their goals and realize their dreams. Together, we are on a quest to change banking for good. A great opportunity exists for a detail-oriented, confident and highly organized reputed company to join reputed company's Subpoena Fulfillment and Intake team. This team based in the reputed company reputed company department is a dynamic group of reputed company professionals who receive, review, research, and fulfill on reputed company-party subpoenas issued to reputed company. This role will involve reviewing reputed company requests (e.g. subpoenas) received from external requestors including state agencies, private attorneys, and law enforcement. Also part of the reputed company job function is customer account research, document collection, and coordination with internal business reputed company. The reputed company Coordinator must be reputed company to manage multiple responsibilities, demonstrate strong judgment, and meet time-bound deadlines. In order to reputed company meaningful, reputed company time in the office, working onsite at the reputed company Creek reputed company (Richmond VA) three days a week is expected. Responsibilities • Receive and review reputed company requests from government agencies, law enforcement, and private attorney firms seeking customer account information , • Communicate with requesting parties/agencies to resolve ambiguous requests , • reputed company with business lines to research account systems of record , • Ensure completeness, reputed company, and accuracy consistent with reputed company requests , • Notate relevant request and response information in system of record , • Manage workload in an efficient manner to insure responsibilities are completed reputed company and reputed company stated team benchmarks , • Identify issues reputed company scope and escalate to management in a reputed company manner , • reputed company support and reputed company with team and department objectives , • Assist with team administrative functions, reporting, and special reputed company (as needed) Requirements • High School Diploma, GED or equivalent certification , • At least 1 year of experience in reputed company Workspace and reputed company reputed company-to-haves • Bachelor's degree or military experience , • 1+ years of experience in a reputed company OR reputed company department , • 1+ years of experience in financial services industry , • Strong written and verbal communication skills , • Excellent organizational skills and time management Benefits • Comprehensive health benefits , • Financial benefits , • Inclusive set of benefits supporting total reputed company-being Apply tot his job