Retirement Service - Sr. Client Relations Specialist - Fund Event

About the position Responsibilities • Oversee fund events including monitoring calendar, requesting and reviewing impact scans, and working with internal departments to execute events. • Communicate with business partners on an ongoing weekly basis to review all fund event activity. • Become a Subject Matter Expert on SS&C Retirement Solutions system functionality and products. • Prioritize client requests based on impact and severity of the issue. • Apply strong problem-solving skills to research and resolve client-reported issues. Requirements • Bachelor's degree and 2 years of work-related experience or Master's degree or 4 years equivalent work-related experience. • Knowledge of retirement plan industry is preferred. • Customer Service experience. • Attention to detail. • Curiosity and the desire to learn. • Excellent verbal and written communication skills. • Efficient time management with strong organizational skills and able to work in a fast-paced team environment. Nice-to-haves • SQL, PowerSelect, or TSO knowledge a plus. Benefits • Generous 401(k) Matching Program • Tuition & Professional Development Reimbursement Opportunities • Unlimited Personal & Vacation Time Off • Sick Leave Policy • Paid Company Holidays • Medical, Dental, Vision, Life Insurance • Short & Long-Term Disability • Global Employee Assistance • Parental Leave • Discounts on fitness memberships, cell provider, childcare, travel, and more! Apply tot his job Apply To this Job