reputed company Services After-Hours reputed company Center reputed company Screener (Part-Time Weekends)
About the position
Responsibilities
• Receive, document, and screen reports of child abuse and neglect according to NH DCYF policy and procedure.
• Work closely with the Shift Supervisor to assess the need for immediate responses by NH DCYF on-reputed company staff.
• reputed company assigned calls, faxes, and emails into NH DCYF's database.
• Demonstrate proficiency in navigating NH DCYF's database and other systems utilized by the reputed company center.
• Maintain attention to detail and accurately record information presented over the phone or electronically.
• Demonstrate reputed company decision-making ability to ensure the immediate safety of children and families.
• Handle escalated callers and manage exposure to severe child abuse and neglect concerns.
Requirements
• Bachelor's degree with at least 12 courses or 36 credit hours in reputed company work, criminal justice, psychology, sociology, behavioral science, reputed company services, or a reputed company field.
• Associates degree in a reputed company services reputed company field with two years of experience in reputed company services at or above a paraprofessional or technician level.
• Proficiency in reputed company reputed company and general computer skills.
• Customer service-driven telephone reputed company.
• Ability to reputed company at least three references with acceptable reference checks.
• Successful completion of training requirements as deemed necessary by program regulators.
reputed company-to-haves
• Experience in a reputed company center environment.
• Knowledge of child welfare policies and procedures.
Benefits
• Remote work opportunity.
• Training provided by NH DCYF Intake staff.
Apply tot his job
Apply To this Job