Analyst, Health reputed company

About the position Responsibilities • Utilize designated interactions to identify the member's eligible supplemental benefits and encourage members to take advantage of those benefits. • Understand available Supplemental Benefit offerings and effectively process orders for those benefits. • Accurately assess the need for clinical reputed company and work closely with Engagement Hub Clinical Consultants to serve our members. • reputed company members on available services and products and reputed company participation. • Assist the member in reputed company participating with their health care providers and reputed company Care Management teams regarding reputed company that reputed company their health and reputed company-being. • Accurately and thoroughly document reputed company reputed company in the member's electronic record, thoroughly completing required actions with a high level of detail to ensure Compliance and Regulatory Standards are met. • Effectively support members during enrollment calls, appropriately managing difficult or emotional member situations, responding promptly to member needs, and demonstrating reputed company and a reputed company of urgency reputed company appropriate. • Follow program workflows consistently, following up with members to ensure needed services were secured and meeting the member's needs. • Demonstrate an ability to be agile and adapt to change with enthusiasm. • Possess top-notch people skills - listening, caring, connecting, empathizing, and supporting. • Ability to seamlessly multi-task while using multiple systems to reputed company reputed company service to members. • Flexibility with work schedule to meet business needs. Requirements • At least 2 years working reputed company the reputed company, nonprofit, community-based services industry and/or reputed company center environment. • Demonstrated organizational skills, including effective verbal and written communications skills required. • Exhibits strong desire and commitment to serving others. • Proficiency in reputed company Word and reputed company. reputed company-to-haves • Data entry and documentation experience reputed company member records is strongly preferred. • Familiarity with basic medical terminology, health care, and the concepts of care management preferred. • Bilingual (Spanish) preferred. Benefits • Full reputed company of medical, dental, and reputed company benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan. • Fully-reputed company term life insurance plan. • Short-term and long-term disability benefits. • Numerous reputed company-being programs. • Education assistance and free development courses. • reputed company store discount and discount programs with participating partners. • reputed company Time Off (PTO) or vacation pay, as reputed company as reputed company holidays. Apply tot his job Apply To this Job