Bilingual Over-the-Phone Interviewer

Join our team as a Bilingual Interviewer and play a role in collecting valuable feedback from healthcare patients. Conduct phone interviews in both English and Spanish, following provided call scripts. This position involves a variety of projects, including patient hospital visit satisfaction surveys, healthcare provider satisfaction, insurance policy satisfaction, and more. Responsibilities: · Conduct phone interviews with healthcare patients in either English or Spanish, following provided call scripts. · Capture detailed responses from members in surveys. · Record members' responses accurately in the database. · Provide excellent customer service to ensure accurate data collection. Requirements • Ability to communicate, read, and write in English and Spanish. • Availability to respond to messages and emails during regular business hours. • Strong communication skills, with the ability to remain focused and stay on topic. • Ability to work from home in a private and quiet space, with internet meeting minimum speed requirements. o 10 MBPS upload and 25 MBPS download. • Successful completion of a background check and drug test. • Successful completion of a language proficiency assessment. • High School Diploma or equivalent. Benefits • Work from the comfort of your home with provided equipment, including a monitor, keyboard, mouse, cabling, and headset. • Enjoy flexibility in scheduling; create your own weekly schedule upon employer’s approval*. Weekly hours may vary based on project needs. • Don't miss out on this fantastic opportunity to make a positive impact in healthcare data collection while enjoying the benefits of a flexible work-from-home environment. • Weekly schedule preferences are submitted for approval the week before scheduling. Apply tot his job