Community Relations & Business Engagement Specialist
About the position
Responsibilities
• Pursue effective relationships by providing resources, information, and expertise to coworkers and members.
• Listen to and address performance feedback; mentor team members.
• Create self-development plans and take action to capitalize on strengths.
• Adapt to change and demonstrate flexibility in work approaches.
• Complete work assignments autonomously while following procedures and policies.
• Collaborate cross-functionally to solve business problems and communicate progress.
• Support and monitor priorities, deadlines, and expectations.
• Participate in the administration of benefits and products by implementing internal business processes.
• Engage in effective communication practices and create informative content.
• Ensure sales data integrity through data entry and reconciliation.
• Create a positive experience for leads, prospects, and channel partners.
• Engage in project management efforts by following plans for logistics and quality checks.
• Participate in sales process execution by reviewing and processing incoming information.
Requirements
• Bachelor's degree from an accredited college or university AND minimum two (2) years of experience in business-to-business or business-to-consumer communication, leadership, sales or marketing, or a directly related field, which can include relevant internship experience.
• OR minimum five (5) years of experience in business-to-business or business-to-consumer communication, leadership, sales or marketing, or a directly related field, which can include relevant internship experience.
Nice-to-haves
• Knowledge of negotiation techniques.
• Experience in business process improvement.
• Proficiency in data entry.
• Skills in business relationship management.
• Ability to persuade and influence others.
• Project management experience.
• Strong time management skills.
• Understanding of sales/partnership strategies and techniques.
• Service-focused mindset.
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