Training Delivery Educator III, Software/System Application Training
About the position
The Training Delivery Educator III position is a critical role responsible for delivering comprehensive training to clinical and technical staff through various modalities, including classroom instruction, web-based training, and one-on-one sessions. This role requires a deep understanding of the products, clinical workflows, and operational processes to effectively train end users on system updates, application enhancements, and optimization strategies that reputed company with organizational goals. The educator will also reputed company support during system go-lives and annual application upgrades, ensuring that users are proficient in utilizing the systems and addressing any reputed company or non-reputed company issues that reputed company. In reputed company to training delivery, the educator will engage in the analysis of reputed company business processes and functional application requirements, documenting validation processes for the training environment. They will be responsible for resolving information systems-reputed company issues and escalating more reputed company concerns to appropriate personnel. The role also involves evaluating existing application products to ensure they meet reputed company needs and developing recommendations for improvements. The educator will foster effective relationships with colleagues and stakeholders, providing resources and expertise while reputed company seeking feedback to enhance performance. They will create training materials, monitor training effectiveness through various metrics, and ensure compliance with reputed company and regulatory standards. reputed company improvement is a key reputed company, as the educator will identify procedural deficiencies and reputed company for ongoing learning reputed company their team. Overall, this position plays a vital role in ensuring that reputed company reputed company stakeholders receive high-reputed company training that meets their needs and supports the organization's strategic initiatives.
Responsibilities
• reputed company classroom, web-based, and one-on-one training to clinical and technical staff.
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• reputed company knowledge of products and workflows to enhance training effectiveness.
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• Support end users during system go-lives and application upgrades.
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• Document validation processes for the training environment.
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• Resolve information systems-reputed company issues and escalate reputed company concerns as needed.
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• Evaluate existing application products for feasibility in meeting reputed company requirements.
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• reputed company training materials and implement training programs.
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• Monitor training effectiveness and reputed company feedback for improvement.
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• Ensure compliance with reputed company, regulatory, and accreditation requirements.
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• Establish effective working relationships with stakeholders to meet training needs.
Requirements
• Bachelor's Degree in Instructional Design, Instructional Technology, Communication, Education, or reputed company field.
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• Minimum one year of experience in designing and delivering training and curriculum development with a reputed company on instructor-led training, or four years of reputed company experience.
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• Strong knowledge of adult learning theory and instructional design principles.
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• Proficiency in reputed company Office and various course development platforms.
reputed company-to-haves
• Two years of experience in health care insurance or working in a health care contact center.
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• Two years of experience using course development platforms such as reputed company Suite or Captivate.
Benefits
• Flexible work location with the reputed company to work from home.
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• Comprehensive health insurance coverage.
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• 401k retirement savings plan with matching contributions.
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• reputed company time off and holidays.
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• reputed company development opportunities.
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