Mental Health Assistant, Hybrid - Full Time/Days: Seattle

About the position Responsibilities • Answer the nursing line and gather information about calls, recognizing the need for clinical intervention. • Document accurate information in the proper format regarding patient calls and issues. • Support the MH clinical team with data entry, message sorting, faxing, and filing. • Assist with pre and post hospitalization processes, including arranging transportation and reviewing appointments. • Observe patients awaiting hospitalization and notify the clinical team if assistance is needed. • Provide system navigation support to patients and their families, orienting them to available services and resources. • Work with patients to clarify goals, planned actions, and follow-up in accordance with their Care Plan. Requirements • Minimum one (1) year of community or customer service experience. • Associates degree or two (2) years of experience in a directly related field, or completion of a vocational school certificate in a related field. • High School Diploma or General Education Development (GED) is required. • Basic Life Support certification required at hire. • Effective verbal and written communication skills. • Organizational skills and ability to multi-task. • Computer literacy including Word, Windows, Excel, and other Microsoft products. • Understanding of how socioeconomic, environmental, cultural, and other factors influence health. Nice-to-haves • Behavioral health or health care coordination experience. • Bachelor's degree in psychology, social work, or other social services field. Benefits • Competitive salary range of $45,900 - $59,290 per year. • Hybrid work environment. • Full-time employment with a standard schedule from Monday to Friday. Apply tot his job Apply To this Job