Associate Technical Writer

Location: Philadelphia, Pennsylvania. Experience: 3-7 Years Experience Compensation: Not disclosed Job Description About the Role: We are seeking a highly skilled and motivated Associate Technical Writer with 3-7 years of experience to join our documentation team. In this role, you will work closely with engineers, product managers, and subject matter experts to produce clear, concise, and user-friendly technical documentation for our products and services. Your work will help users understand and effectively use our technology solutions. Key Responsibilities: • Create and maintain high-quality technical documentation, including user manuals, API documentation, system documentation, release notes, and online help guides. • Work closely with cross-functional teams, including engineering, product management, and quality assurance, to gather technical information and ensure documentation accuracy. • Translate complex technical concepts into clear, easy-to-understand content for both technical and non-technical audiences. • Collaborate with subject matter experts to produce detailed technical specifications and internal documentation for product features and workflows. • Develop and maintain documentation templates, style guides, and best practices to ensure consistency across all materials. • Review and edit existing documentation to ensure it is up to date and aligned with product changes and updates. • Conduct user feedback sessions and gather insights to continuously improve documentation usability and effectiveness. • Ensure technical content adheres to company standards, branding, and accessibility guidelines. • Work with the team to meet deadlines and deliver documentation on time for product releases. • Continuously monitor industry trends and best practices in technical writing to enhance content quality and efficiency. Skills & Qualifications: • 3-7 years of professional experience in technical writing or related fields, with a strong portfolio demonstrating previous work. • Should hold minimum Bachelor’s degree(or equal ant) or higher degree • Proven ability to write clear, concise, and accurate technical documentation. • Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word, or similar. • Familiarity with content management systems (CMS) and version control tools like Git. • Knowledge of writing for software products, including API documentation and user guides. • Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment. • Strong attention to detail, with an ability to identify and correct errors in technical documentation. • Excellent written and verbal communication skills, with a knack for explaining complex concepts clearly. • Familiarity with Agile development methodologies and experience working with software development teams. • Basic understanding of HTML, CSS, and Markdown; ability to learn new tools quickly. Preferred Qualifications: • Experience with programming languages (e.g., Python, Java, or similar) or a background in engineering. • Knowledge of or experience with cloud-based technologies and software systems. • Experience with localization and internationalization of technical content. • Familiarity with API documentation tools such as Swagger, Postman, or similar. • Knowledge of UX principles and how they apply to technical documentation. Why Join Us: • Be part of a forward-thinking company that values creativity and innovation. • Work in a collaborative, supportive, and growth-focused environment. • Competitive salary and benefits package. • Opportunities for continuous learning and career advancement. • Flexible work hours and remote work options. Apply tot his job