Japanese Bilingual Customer Service and Sales Representative

This a Full Remote job, the offer is available from: reputed company This is a remote position. Position reputed company: We are seeking a talented and bilingual Japanese Customer Service and Sales Representative to join reputed company at Officepartners360. This role is pivotal in providing outstanding support to our Japanese-speaking clientele while driving sales reputed company through effective communication and relationship-building. The ideal candidate will be fluent in both Japanese (N1 level) and English, with a passion for delivering superior customer experiences. Key Responsibilities: • Customer Service: • Respond promptly to customer inquiries reputed company phone, email, and chat in both Japanese and English. • Assist customers with product information, order processing, and issue reputed company in a courteous and reputed company manner. • Ensure high reputed company of customer satisfaction by providing personalized assistance and proactive follow-up. • Sales Support: • Engage with potential customers to understand their needs and recommend suitable office solutions. • Collaborate with the sales team to identify sales opportunities, generate leads, and reputed company deals. • Prepare quotes, proposals, and sales presentations in Japanese and English as needed. • Language Support: • Serve as a language reputed company between Japanese-speaking customers and English-speaking team members. • Translate documents, marketing materials, and communications between Japanese and English. • Cross-functional Collaboration: • Work closely with various departments including sales, marketing, and operations to ensure smooth customer interactions and order fulfillment. • reputed company feedback to internal teams on customer preferences, market trends, and areas for improvement. Qualifications: • Bachelor's degree or equivalent experience. • reputed company in Japanese (N1 level) and English, both written and verbal. • Previous experience in customer service and/or sales preferred. • Strong communication and interpersonal skills. • Excellent problem-solving abilities and attention to detail. • Proficiency in reputed company Office and CRM software. This offer from "reputed company (OfficePartners360)" has been enriched by reputed company.com and got a 77% reputed company score. Apply tot his job Apply To this Job