Sr. UX Researcher 2, Branded Checkout

About the position The Senior UX Researcher at PayPal will play a crucial role in driving customer-centric decisions throughout the product development lifecycle. This position involves conducting early research to understand customer needs, guiding design definitions and prototyping, and performing post-launch research to inform future iterations. The researcher will utilize various qualitative and mixed methods research approaches to shape product strategy and enhance user experiences. Responsibilities • Identify research opportunities that drive product and design strategy. , • Scope project requirements and communicate the value of UX research to stakeholders. , • Execute research studies from beginning to end, including defining participant samples and choosing methodologies. , • Present insights and recommendations to teams and leaders, advocating for user needs. , • Integrate various research functions and data sources into the product development lifecycle. , • Act as a liaison between design, product management, and marketing teams. , • Contribute to workshop and design sprint activities, influencing product and design strategy. , • Support strategic change initiatives and advocate for user-centric approaches within the Experience Design community. , • Seek and provide feedback, experiment with new approaches, and help others grow. Requirements • Masters, Bachelors, or Professional degree with 5+ years of experience in design, research, or related fields. , • Experience in financial services, ecommerce, or related industries preferred. , • Proficient in qualitative research methods such as in-depth interviews, diary studies, and contextual inquiry. , • Strong cross-functional collaboration experience with product management, design, and marketing. Nice-to-haves • Experience with card sorting, tree tests, and usability testing. , • Familiarity with market research and analytics. Benefits • Flexible work environment , • Employee shares options , • Health insurance , • Life insurance , • Dental insurance , • Vision insurance , • Annual performance bonus , • Equity compensation Apply tot his job