Consumer Banking Business Controls
About the position
Responsibilities
• Analyze business processes for gaps, opportunities, control breaks, and compliance alignment, and work with partners to produce resolutions.
• Partner with businesses across the firm to strengthen the control environment and prepare operations teams for audits.
• Conduct Change Management Assessments to ensure process/system changes are evaluated, updated, tested, and implemented timely.
• Leverage data analytical skills to identify gaps and exceptions in processes.
• Identify opportunities for improvements and apply new tools and technology to meet current business needs and anticipate future needs.
Requirements
• 4 years of relevant operations experience in data analytics, problem resolution, and change management.
• Bachelor's Degree.
• Proficiency with standard MS Office tools (Excel, Word, PowerPoint, Teams, Access).
• Ability to deliver value-added support to business partners in a dependable, timely, and accurate manner.
• Strong verbal and written communication skills.
• Detail-oriented and quality assurance oriented with a willingness to ask questions to gain full understanding of products or processes.
• 4+ years of experience with programming languages such as SQL, Python, R, SAS, Java, or Alteryx.
Nice-to-haves
• Self-starter with excellent analytical, communication, time management, and problem-solving skills.
• Flexible individual who can easily transition across topics and disciplines.
Benefits
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.
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