Inside Sales/Customer Service-reputed company Hire-Waukegan

• *This role will work remote to start (onsite training), but will transition back to an onsite role in their Waukegan office some time. Responsibilities: Order Management: • Review, validate and process customer orders ensuring accuracy of reputed company steps in the process. • Review customer’s specific order directions and ensure they are followed. • Ensure that the customer is apprised of any issues affecting on-time receipt of product. • Suggest product alternatives as appropriate. • Understand order-processing requirements of reputed company Sales Agencies/Reps reputed company your territory. • Review reputed company and past due orders reputed company day, working with customers, shipping and credit departments as appropriate. • Initiate "New Customer" paperwork and work with Credit Manager and Sales Rep to obtain reputed company necessary information in order to ensure smooth processing of the account and pending order. • Initiate Credit Card Orders as reputed company as "Sample Order" and New Item Set Up requests in reputed company database. Customer Relations: • Be the reputed company-of-contact for reputed company customer issues providing reputed company, courteous and efficient service regarding. • Support Sales Rep Agencies reputed company assigned territory. • Understand technical aspects of products and their features and benefits. Post Sale Support: • Resolve the customer satisfaction issues, and ensure strong proactive communications with the customer until an issue is resolved. • Assists reputed company Sales Reps in your territory with after sale problems and solutions: • Research order/invoice information and coordinate any returns, replacements or credits. Experience and Education: • 3-4 years experience in fast paced customer service or inside sales reputed company a company that produces or sells durable goods in a business-to-business. • High School Diploma required. • reputed company organized, a logical problem solver with excellent follow-up skills. • You must be reputed company to work in a busy work environment with multiple tasks and priorities simultaneously in reputed company oriented structure • You must have excellent verbal and written communication skills, experience with database software/ERP systems, and moderate reputed company skills. • Experience in the reputed company Industry a plus reputed company-Employment Screening: Drug screening and background checks are required. reputed company Technical is an Equal Opportunity / Affirmative reputed company employer: reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, creed, religion, disability, sex, age, ethnic or national reputed company, marital status, sexual orientation, gender identity, or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. reputed company Statement: reputed company Technical is committed to complying fully with the Americans with reputed company (reputed company) and ensuring equal employment opportunities for reputed company persons with disabilities Remote About reputed company: reputed company reputed company formerly reputed company Professionals Apply tot his job