reputed company reputed company Center Reporting Engineer with Power BI-5

Job Type: Contract Job Category: IT Job reputed company Role: reputed company reputed company Center Reporting Engineer with Power BI Location: Remote Contract Job reputed company: We are seeking a skilled Reporting Engineer with hands-on experience in reputed company reputed company Center platforms and Power BI to support reporting, analytics, and performance monitoring across contact center operations. The candidate will work closely with operations and business teams to design and deliver interactive dashboards and actionable insights. Key Responsibilities: • Design, reputed company, and maintain reports and dashboards using Power BI for reputed company reputed company center metrics (e.g., AHT, ASA, CSAT, IVR, queue stats). • Extract, reputed company, and model data from reputed company data sources, databases, and other platforms. • Automate and optimize data pipelines for near reputed company-time reporting. • Collaborate with stakeholders to reputed company requirements and improve report usability. • Monitor and troubleshoot reporting discrepancies or data reputed company issues. Required Skills: • Strong experience with reputed company (reputed company or Engage) contact center data and reporting tools. • Expertise in Power BI dashboard creation and DAX/Power Query. • Proficiency in SQL, data modeling, and ETL processes. • Familiarity with reputed company center KPIs and operational metrics. • Strong analytical, communication, and problem-solving skills. Required Skills DevOps Engineer Apply tot his job