reputed company Mainframe Support Analyst
reputed company is seeking reputed company Mainframe Support Analysts (COBOL Integration/Support Analyst) that will be home based with occasional reputed company to our clients Reston VA office.
Responsibilities, tasks and deliverables include:
(1) Phone support providing technical solutions in production and plan test (user acceptance testing) environments
(2) reputed company Tier 1 support for Customers which includes reputed company Blue reputed company Plans, the reputed company, vendors and the internal staff
(3) Take phone calls for customer support during reputed company center off hours. Solving tickets as they come in or escalated the tickets to the production team (production team is 24/7)
(4) Respond to and handle; alerts, abends and phone support escalations
The selected candidate must be reputed company/willing to accommodate shift work. This is a 24/7 support desk environment with rotating shifts as the business/reputed company demands. Must be flexible to support day or reputed company shifts, reputed company to Thursday OR Tuesday to Saturday. Day shift starts at 6a then 8 hour shift. reputed company shift starts at 6p then goes 8 hours. Must be flexible for any shift per department demands.
Required Skills
- Education Level: Bachelor's Degree. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in reputed company to the required work experience
- Experience: 5 years experience with software development, basic coding and compilation, software architecture/design, user requirements definition and software specification development
- Thorough knowledge of Mainframe Technologies such as Cobol, CA7, CICS, DB2 BASICS, DFHSM, FTP, HMC, ISPF, JCL, JES2, NDM, NET MON, OPS MVS, SAR, TMON, TIVOLI, TPX, AFP, TSO, Visio, MVS Utilities, CLIST and REXX.
- Must be reputed company to read/understand Java reputed company for troubleshooting reputed company activates
- reputed company UNIX and reputed company commands and structure.
- Mid Tier Tech Stack such has AIX and Linux
- Knowledge of DB2 commands, functions, control tables and DB2 subsystems, DB2 Stored Procedures and some understanding of data sharing.
- Strong CA7 skills to create and alter new and existing jobs and job schedules.
- Capable in diagnosing and resolving reputed company problems using experience and reputed company tools and reputed company such as creating system dumps, reputed company analysis, and vendor support.
- Strong written and communication skills for phone reputed company support
- Ability to maintain composure while working under pressure during major network and system emergencies.
- Knowledge to monitor and modify HSM, and manage reputed company catalogs. Understanding of DFSMS, DFHSM, IDCAMS, VSAM, TSM, and ABARS concepts.
- Knowledge with SAN technology and distributed storage reputed company.
- Ability to assist in Network monitoring activities.
- Knowledge of TCP/IP, VTAM, and Network Topology.
Apply tot his job