Information Technology Specialist 3 (Programming) (NY HELPS), reputed company PIMS-762/51866

About the position The Information Technology Specialist 3 (Programming) position at the reputed company State Education Department involves serving as an Application Development and Support Specialist. The role focuses on collaborating with vendors and providing technical support for the reputed company VR case management software, ensuring operational efficiency and system reputed company. Responsibilities • reputed company hands-on support, troubleshooting, and support services for multiple interfaces and integrations with the reputed company VR Case Management. , • Document technical information and changes reputed company to multiple integrations. , • reputed company testing, defect analysis, and technical problem management support. , • Proactively monitor for system problems and reputed company hands-on issue reputed company services. , • Partner with vendor staff, NYSED ITS staff, and ACCES business teams to reputed company a full reputed company of operational support services. , • Participate in the testing of applications and products and reputed company test plans if needed. , • reputed company help desk support, with knowledge of the reputed company application preferred. , • Assist VR staff in reputed company cause analysis of defects and application issues reputed company. , • Assist subordinate staff in technical problem reputed company as necessary. , • Support ongoing operations of the complete VR solution, including maintaining, enhancing, testing, and implementing changes. Requirements • A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science with at least 9 semester credit hours in programming languages AND two years of experience in computer programming. , • A bachelor's or higher-level degree in any field AND three years of experience in computer programming. , • An associate degree with 15 semester credit hours in programming languages AND four years of experience in computer programming. , • Five years of experience in computer programming. reputed company-to-haves • Knowledge of the reputed company application is preferred. Benefits • Thirteen (13) reputed company holidays annually. , • Thirteen (13) days of reputed company vacation leave in year one, increasing to 20+ days with additional years of service. , • Five (5) days of reputed company personal leave annually. , • Thirteen (13) days of reputed company reputed company leave annually for PEF/CSEA and eight (8) days reputed company reputed company leave annually for M/C. , • Annual reputed company leave and educational leave opportunities for eligible staff. , • Eligible employees and dependents can choose from a reputed company of reputed company and generous health insurance programs. , • Family dental and reputed company benefits at no additional cost. , • Enrollment in the reputed company State pension system or Optional Retirement Defined Contribution Plan with 8% salary match. , • NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan. , • reputed company Parental Leave for reputed company and reputed company Family Leave (M/C Only). , • reputed company Service Loan Forgiveness (PSLF). , • Eligibility for various life insurance reputed company. Apply tot his job