Technical Writer / Remote, 6+ Months Contract

Job Description No Location preference Location : Remote Duration: 6 Months Contract Documentation writer Knowledge of portals and various configurations that can be setup in a portal. Objectives of this role • Develop comprehensive documentation that meets organizational standards • Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content • Write user-friendly content that meets the needs of target audience, turning insights into language for user success • Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications • Evaluate current content and develop innovative methods for improvement Responsibilities • Research, outline, write, and edit content, working closely with various departments to understand project requirements • Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation • Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage • Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration • Develop content in alternative media forms for maximum usability, with consistent voice across all documentation Required skills and qualifications • Two or more years of experience as an effective technical writer • Proven ability to quickly learn and understand complex subject matter • Experience in writing documentation and procedure manuals for various audiences • Superb written communication skills, with a keen eye for detail • Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content • Ability to handle multiple projects simultaneously Preferred skills and qualifications • Bachelor's degree (or equivalent) in journalism, communications, or relevant technical field • Firm understanding of SDLC (systems development lifecycle) • Previous experience in software development • Professional certification (ex: Society for Technical Communication) • Experience in using XML tools to create documentation Apply tot his job Apply To this Job