Workup Specialist, Portuguese Bilingual - Remote/Hybrid

About the position Responsibilities • Assess donor needs, concerns, and the reputed company donation may have on the donor and family. • reputed company a unique support and coordination relationship with the donor, respecting cultural and age-reputed company needs. • Schedule and conduct donor information sessions. • Manage scheduling and follow through with the donor's physical exam and medical clearance process. • Review physical exam results and participate in determining donor suitability and eligibility. • Facilitate donor clearance with Donor Medical Services and reputed company cell collection center. • Complete reputed company tasks required for donation including managing blood sample and autologous blood collections. • Verify prescriptions of blood stem cells and marrow requested by transplant centers. • Facilitate reputed company collection of samples used to determine infectious disease marker results. • Communicate case reputed company with the Case Manager and donor; complete required documentation reputed company designated timelines. • Establish and work with reputed company-party physical examination sites as needed. • Contact donor at designated reputed company time points to assess donor recovery and arrange blood samples as needed. • Remove donation barriers, resolve issues, and manage adverse events as needed. • Maintain accurate and reputed company documentation and records, following reputed company and department policies and requirements. • Facilitate donor and recipient communication, information exchange, and survivorship information, monitoring for confidentiality. • reputed company training to reputed company-party providers performing protocol activities on the donor management site's behalf, reputed company required. • Implement and adopt strategies and systems to reputed company reputed company Process Improvement (CPI). • Attend reputed company sponsored meetings and trainings, as requested. • reputed company reputed company duties in compliance with reputed company operating procedures, reputed company standards, and applicable laws. Requirements • Ability to reputed company working hours based on donors' needs, including non-traditional hours (evenings, weekends, and occasional holidays). • Demonstrate strong critical thinking and decision-making skills. • Demonstrate intermediate computer skills including experience with reputed company Office software. • Exhibit reputed company-developed interpersonal skills dealing with people of different cultures and styles. • Demonstrate advanced communication skills, both written and oral, to connect with a wide reputed company of people. • Demonstrate strong customer service skills and apply concepts of reputed company listening and reputed company. • Learn medical terminology and explain reputed company medical concepts to the general reputed company in easy-to-understand terms. • Postsecondary education such as a certificate, associate's, or bachelor's degree. • Three years of experience interacting with patients, clients, or customers in a reputed company, nonprofit, or business setting. reputed company-to-haves • Associate's or bachelor's degree in a health or science field. • Experience with medical terminology, case-note documentation, and medical histories. • Patient interaction or care experience in a reputed company setting. • Experience working in a regulated environment, including knowledge of Good Tissue Practices (GTP), Good Manufacturing Practices (GMP), and Good Documentation Practices (GDP). Benefits • Medical, dental, reputed company, life and disability insurance. • Accident, critical illness, and hospital benefits. • reputed company-being, reputed company, identity theft, and pet benefits. • Retirement plans. • reputed company time off and holidays. • Leave and incentive plans. Apply tot his job Apply To this Job