Medical Assistant, Cardiology, Greater Orlando FL Area (Remote)

About the position Responsibilities • Function as a critical member of the Heart Failure Program. • Work closely with the heart failure clinical team to provide excellent patient care and satisfaction. • Responsible for the enrollment, engagement, and coordination of patients throughout the Heart Failure Program. • Oversee the provider's telehealth schedule. • Contact and coordinate patients after hospital discharge for transitional care management. • Maintain an electronic patient roster and data collection. • Assist with remote patient monitoring (RPM) services such as patient enrollment, compliance, and assistance. • Coordinate patient care with the RPM nursing team. • Initiate patient intake including recording vitals, medical history, and reason for seeking care. • Provide excellent patient-centric care by ensuring that patient needs are being met, including medication reconciliation and coordinating lab tests. • Maintain and update patient records confidentially and accordingly. • Ensure medical records and lab results are in patient charts prior to appointments, and obtain missing records as needed. • Follow prescription refill procedures and collect updated insurance information from patients. • Deliver patient education and information to patients and caregivers. • Perform clerical duties such as processing telephone calls and messages, filing, and faxing as needed. • Perform basic triage per specific office protocol procedures. • Document work processes accordingly and participate in interdisciplinary team meetings. • Perform other duties as assigned. Requirements • Certified Medical Assistant through the National Medical Assistant Certification exam (i.e. AAMA or NCCT) within one year of issuance. • High school diploma or GED. • At least 3 months' experience in a prior medical office setting preferred. • Strong computer skills required for utilizing different programs, applications, and websites. • Knowledge of medical terminology and medication procedures. • Strong organizational and interpersonal skills. • Basic knowledge of CPT & ICD-10 coding procedures. • Ability to multi-task, prioritize, and coordinate duties efficiently and effectively. • Ability to communicate effectively in English in person, by phone, and in writing. • Proficiency in working with electronic health records, such as Athena, as well as Microsoft Word and Excel. Nice-to-haves • Experience in telehealth is a plus. • Ability to remain calm, organized, and effective in a busy work environment. Benefits • 401(k) • Dental insurance • Disability insurance • Health insurance • Life insurance • Paid time off • Vision insurance Apply tot his job Apply To this Job