Virtual Assistant Freelance - Support Admin & Customer

Job Summary MNC JOBS INFO is seeking a highly organized, detail-oriented, and self-motivated Virtual Assistant to provide top-notch administrative and customer support. As a freelance professional, you will be responsible for assisting the internal team and external clients with various day-to-day operations, ensuring efficient workflow and high-quality service. This is an excellent opportunity for proactive individuals who thrive in a remote environment and enjoy supporting business operations from behind the scenes. Key Responsibilities • * Provide administrative support to management and team members • * Handle customer inquiries via email, chat, or phone in a professional and timely manner • * Maintain schedules, arrange meetings, and manage calendars • * Prepare reports, documents, and presentations as required • * Perform data entry and maintain organized records • * Support social media management, including scheduling posts and responding to messages • * Assist with onboarding new clients or freelancers • * Monitor and manage project timelines and deadlines • * Provide general virtual office support as needed • Required Skills and Qualifications • * Proven experience as a virtual assistant, administrative assistant, or similar role • * Excellent written and verbal communication skills in English • * Strong organizational and time management abilities • * Proficiency with MS Office Suite (Word, Excel, PowerPoint) and Google Workspace • * Familiarity with customer service platforms (e.g., Zendesk, Freshdesk) and CRM tools • * Ability to multitask and prioritize tasks independently • * High attention to detail and problem-solving skills • * Reliable internet connection and a quiet workspace • Experience • * Minimum of 1-2 years of experience in a virtual assistant, admin, or customer support role • * Freelance experience preferred but not mandatory • * Experience working in remote teams or virtual environments is a plus • Working Hours • * Flexible working hours based on project requirements • * Average of 15-25 hours per week • * Availability during standard business hours in your time zone is preferred • Knowledge, Skills and Abilities • * Ability to work independently with minimal supervision • * Tech-savvy with a willingness to learn new tools and systems • * Customer-first mindset with a calm and friendly attitude • * Capable of handling confidential information with integrity • * Excellent interpersonal skills and team collaboration abilities • Benefits • * 100% remote and flexible work arrangement • * Competitive freelance compensation • * Opportunity to work with international clients • * Gain experience in a fast-growing, diverse environment • * Access to training resources and development opportunities • * Work-life balance and autonomy over your schedule • Why Join MNC JOBS INFO? At MNC JOBS INFO, we empower professionals to grow while working from anywhere. We value integrity, innovation, and a commitment to quality. Our collaborative virtual culture ensures that your voice is heard and your contributions are appreciated. Join a supportive network of global talent and be a part of a forward-thinking company that values your time and your expertise. How to Apply Ready to bring your skills to our dynamic virtual team? Please submit your updated CV/Resume and a brief cover letter outlining your experience and interest in the role to us Subject Line: Virtual Assistant Application. Shortlisted candidates will be contacted for an online interview. Apply tot his job Apply To this Job