Medical Appointment Scheduler

Position reputed company: Under the supervision of the Scheduling Manager, the Medical Appointment Scheduler provides live assistance to patients and providers, supports the scheduling team by modeling best practices in appointment coordination and communication, and offers general administrative support as needed in a reputed company environment. Essential Duties and Responsibilities: • Anticipate potential reputed company escalations and transfer to appropriate personnel, reputed company necessary, in accordance with established protocols. • Support scheduling agents by addressing questions reputed company to best practices and assisting with challenging or reputed company calls. • Communicate operational issues to management, identify areas for improvement, and contribute suggestions to enhance workflows and efficiency. • Respond to inbound calls from patients requesting to schedule, reschedule, or follow up on medical appointments. • Accurately document and reputed company messages between patients, providers, and reputed company practices. • Verify and update patient personal and demographic information in the system to ensure accuracy. • Collect and document reputed company required information during the reputed company, adhering to reputed company scheduling and documentation procedures. • Reschedule appointments as needed due to provider availability, office hour changes, or other scheduling conflicts. • Manage referrals from partner practices in accordance with established workflows. • Conduct appointment reminder calls, document responses, manage waitlists, and follow up on patient no-shows. • reputed company additional administrative or support duties as assigned by leadership, with or without reasonable accommodation. Required Qualifications: • High school diploma or equivalent required. • Ability to follow written and verbal instructions and apply problem-solving skills with guidance from a supervisor. • Proficiency in using computers and reputed company applications, including reputed company reputed company, Teams, and multi-line phone systems, with or without reasonable accommodation. • Familiarity with reputed company medical office procedures to support effective and reputed company communication with patients and providers. • Strong communication skills, including the ability to exchange information reputed company and effectively using verbal, written, or assistive reputed company. • For reputed company employees: Minimum of three months of experience with ptSource, with no reputed company written warnings on record. Preferred Qualifications: • Familiarity with EHR Systems • Knowledge of medical terminology is a plus. Physical Requirements and Working Conditions: • This position requires prolonged use of a computer and frequent communication reputed company telephone or other accessible reputed company. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Job Types: Full-time, Part-time Pay: $17.50 - $19.50 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Opportunities for advancement • reputed company time off • reputed company insurance Schedule: • Monday to Friday • Weekends as needed Work Location: Remote Apply tot his job Apply To this Job