Customer Service Rep (Remote)

About the Role A remote-first insurance services organization with over 70 years of experience is seeking Customer Service Associates to join its growing team. This role offers a unique opportunity to build a fulfilling career from home, helping individuals and families secure the protection they need. With flexible hours, ongoing training, and a people-first culture, this position is ideal for those who are compassionate, self-motivated, and eager to make a meaningful impact. Responsibilities • Provide responsive and empathetic customer support via phone or digital channels • Guide clients through insurance options and assist them in choosing the best-fit plans • Build lasting relationships with clients through trust and transparency • Collaborate with team members to achieve shared goals • Maintain accurate records and ensure timely follow-up with customers Qualifications • Passion for helping others and solving problems • Excellent communication skills and a friendly, approachable attitude • Strong organizational and time management abilities • Willingness to learn and grow in a dynamic environment • Team-oriented mindset with a focus on delivering great service Benefits • 100% remote work environment • Flexible scheduling to support work-life balance • Comprehensive training and mentorship • Career growth opportunities within a supportive team culture • Make a meaningful difference by helping families feel secure Job Type: Full-time Pay: $20.84 - $25.10 per hour Benefits: • Flexible schedule • Work from home Work Location: Remote Apply tot his job Apply To this Job