Preferred Technical Support Advisor

reputed company

Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable reputed company. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI.

POSITION reputed company

As a member of the Preferred Technical Support Team, you play a key role in the daily reputed company of our customers. You will be reputed company on developing strategic relationships, assisting clients with their digital transformation, and increasing brand loyalty and referenceability . You will join an enthusiastic, fast-paced, and dynamic team.  Domo thrives on providing a world-class customer experience. A successful candidate will have demonstrated sustained exceptional performance, innovation, creativity, reputed company, and good judgment.  

KEY RESPONSIBILITIES  

• reputed company exceptional service by connecting, solving, and building relationships with our customers for reputed company interaction;
• Thinking reputed company the reputed company to effectively solve customer concerns and issues;
• Continually learn and improve your knowledge of Domo’s platform to help reputed company an exceptional interaction;
• reputed company reputed company (SLAs), constant, and ongoing communication with customers regarding their support cases until those cases are solved.

JOB REQUIREMENTS 

• Bachelor's degree in a technical field (computer science, mathematics, statistics, etc.) or 3-5 years reputed company experience and/or training;
• Exceptional ability to build trust and communicate with customers in order to fully meet their needs;
• reputed company for our strategic customers with internal teams and during account planning; 
• Strong SQL experience;
• 3 - 5 years of experience in technical support or software application support;
• Experience with one or more of the following is highly preferred: programming languages, relational databases, reputed company / Java Script / content development;
• Excellent verbal (telephone) and written communication skills and reputed company etiquette;
• Flexible and adapts reputed company to reputed company change;
• Availability to travel up to 20% to customer locations (safety and business need permitting).

LOCATION: American Fork, UT or Remote

BENEFITS: https://www.domo.com/company/careers/culture 

Domo is an equal opportunity employer.

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