Remote Medical Scheduler
At Array Behavioral Care, we provide seamless access to care and solutions for individuals, communities, and organizations – where and when it’s needed most.
FULL TIME
PART TIME
WEEKENDS
Array Behavioral Care is a leading provider of virtual behavioral health services, connecting patients with licensed mental health professionals. With our state-of-the-art telemedicine platform, we offer personalized, convenient, and effective care to individuals across the country. Our team is dedicated to improving the quality of life for those struggling with mental health issues.
Job Overview:
We are seeking a highly organized and enthusiastic Remote Medical Scheduler to join our team. The ideal candidate will have strong communication skills, experience in healthcare scheduling, and a passion for helping others. In this role, you will play a crucial part in ensuring that our patients receive the care they need in a timely and efficient manner.
Key Responsibilities:
• Schedule and coordinate patient appointments with licensed mental health professionals
• Use our scheduling system to accurately enter patient information and appointments
• Confirm appointments with patients via phone or email
• Answer phone calls and respond to emails from patients and providers regarding scheduling inquiries
• Utilize your knowledge of insurance verification to ensure accurate and timely appointments
• Maintain patient confidentiality and follow HIPAA guidelines
• Collaborate with the clinical team to ensure a smooth and streamlined scheduling process
• Provide excellent customer service, ensuring all patient needs are met
Qualifications:
• High school diploma or equivalent
• Minimum of 1 year experience in a healthcare setting, preferably in scheduling or customer service
• Excellent communication skills, both verbal and written
• Strong organizational and time-management skills
• Knowledge of medical terminology and insurance verification
• Familiarity with HIPAA guidelines and patient confidentiality practices
• Proficient in computer and scheduling software
• Ability to work independently and as part of a team in a fast-paced environment
• Compassionate and empathetic attitude towards mental health and wellness
Why work with us:
• Enjoy the flexibility of working remotely from the comfort of your own home
• Be a part of a growing and innovative team that is making a positive impact in the mental health field
• Competitive salary and benefits package
• Opportunities for career growth and advancement
• Make a difference in the lives of patients nationwide by helping them access quality mental healthcare services
If you are passionate about healthcare and have excellent organizational and communication skills, we encourage you to apply for our Remote Medical Scheduler position at Array Behavioral Care. Join our team and be a part of providing accessible and effective mental health care to individuals across the country.
The pay range for this role is:
25 - 29 USD per hour(Remote (Atlanta, Georgia, US))
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