Operations Remote Care Medical Assistant - Remote

About the position Responsibilities • Participate in maintaining a culture consistent with the Service and Behavioral Standards document. • Coordinate and collaborate with providers, clinical and office staff to address patient needs effectively. • Accurately record pertinent information in the EHR and ensure timely patient care documentation. • Accept and return patient phone calls in a timely manner, documenting accurately as per provider direction. • Assist all TCC departments to ensure effective clinical workflow and quality patient care, including task management and referrals. • Improve the quality of care through continuing education and self-evaluation of care effectiveness. • Work in compliance with the Remote Work Agreement and perform other assigned tasks. Requirements • 2+ years healthcare experience as a Certified/Registered Medical Assistant or LPN with an active certification or license. • 1+ years of case management, care coordination, or practice experience. Nice-to-haves • Technology experience with multiple EHR systems, familiarity with Microsoft Office, and ability to learn new software quickly. • Experience with Athena EHR system is a plus. • Intermediate computer and telephone skills. • Proven ability to work well with providers, clinical staff, and patients. • Ability to manage multiple tasks simultaneously in a busy environment while maintaining quality of work. • Highly self-motivated, organized, and able to work independently. • Ability to maintain patient privacy, confidentiality, and safety, adhering to ethical and legal standards. • Excellent customer service skills. Benefits • Comprehensive benefits package • Competitive pay • Opportunities for professional development Apply tot his job Apply To this Job